FAQ

How do I know the order has been successful?

A notification will be sent to your e-mail upon receipt of your order which will have the order code and ID. You can track the progress of your order.
What if I don't like my order?

We try as much as possible to provide accurate details on our products to avoid mishaps. The nature of some products negate the posibility of a return policy but in cases where we bear the fault, there is a return policy procedure you can follow.
How Can I track progress of my order?

The team keeps constant communication with you right from when you place the order to when delivery takes off.
How can I trust that my order will be delivered?

At Churn, we work with partner delivery Companies who handle our deliveries and abide by our values. Our contact mediums are always open for enquiry. The delivery personell will also have your contact number for verification and ensuring that you receive the order.